Cell phone service can be a frustrating commodity. Dropped calls, low signal strength, and pricey data plans can all add up.
The good news is that there are many ways to improve your experience. Money expert Clark Howard has a few steps you can take to ensure you’re getting the most out of your phone service.
Check the Coverage
Cell phone coverage can vary significantly from one area to another, even for the same home phone service in Ohio provider. Several factors can interfere with signal strength. For example, tall buildings or trees can block reception. It can also be impacted by crowds at events and even the weather.
If you need help with your coverage, there are a few things that you can try. For starters, you can move away from any potential interference sources. You can also open a window to improve your reception, especially if you are inside.
If the issue persists, you can also try switching to a different carrier. You can check coverage maps to see what options are available in your area.
You can also use crowdsourced third-party reports that show cellular data speeds by state, county, city, and ZIP code. This can help you identify the fastest providers in your area.
Check the Plans
It’s important to note that the best cell phone plans can change from one provider to another. These plans typically offer unlimited talk, text, and data but cut out many extra charges, such as recurring fees and overage penalties with contract plans.
The primary carrier’s prepaid options also have better coverage than network resellers. The downside of prepaid is that you have to pay upfront for the service, but this can save money over paying for a plan with a monthly contract and having to worry about data overages.
Reviewing your bill usage regularly and removing unnecessary features that can add up over time is also a good idea. Another way to help reduce your data usage is to use WiFi wherever possible to avoid overusing your plan and racking up a hefty bill.
Check the Pricing
Cell phones are a massive part of our daily lives, but they can significantly drain your wallet each month. You can cut that monthly bill by taking a hard look at the services you get and, if necessary, making a few tweaks to your plan.
You should also check the amount of taxes, fees, and government surcharges included in your bill each month. Depending on your location, those can be high and may make your phone bill seem more significant than it should be.
It would help if you also looked at the extra features available for your plan, such as call waiting or a free streaming subscription to services.
Check the Customer Service
Customer service is an essential factor to consider when choosing a phone company. You want to ensure they are quick, easy to contact, and helpful when you have an issue.
This can be measured by how long it takes to get a resolution on the first call, chat, or email and how many steps they take to help a customer solve their problem. A good customer service experience will create a loyal customer.